Woman who left negative hotel review was told to go on diet by the owner in Blackpool (Details, pics)

A holidaymaker was told she needed to go a diet by a disgruntled hotel manager after she left a negative review calling the hotel 'horrendous' and 'grimy'.

Emily Chance says she was also accused of 'hating everyone and everything' by Nelcon Hotel owner Ken Evans in the 41-word message.

The mother claims to have received the text after leaving a scathing review of the hotel on travel site Booking.com.

She paid £38 for two people for a two-night stay at the budget hotel in Blackpool, Lancashire, with her husband Michael to celebrate their second wedding anniversary in September.

Emily said: 'My weight has nothing to do with this at all, the staff made no effort to help and we were worried if we cancelled we would lose our £40.00 booking fee.

'Even though it was the cheap hotel you still expect some effort for your money, you would still expect it to be clean.

'I don't think the bed sheets had even been changed from the last person.

'I wouldn't want my worst enemy to stay in there let alone anyone else. I was stunned by the text message. It was so unprofessional.

'The manager was shouting at people to get out when they were checking out, they made us feel uncomfortable.

'There were lots of drunk, rowdy people in there. They asked for a review and when you give it to them this is what you get.'

But their romantic getaway quickly turned sour as Emily claimed standards at the Palatine Road hotel were not up to scratch.

In a September 30 post on Booking.com, she complained of a 'horrendous smell as soon as you walk in, grime in the shower and dirty towels' - scoring the hotel 3.8 out of 10.

But a Nelcon Hotel spokesman responded publicly to Emily's Booking.com review, asking her: 'Can I ask, just what did you expect for what you paid?'

They added that 'most of what you describe I do not recognise as a matter of interest' and 'I think possibly you were expecting a four-star hotel'.

They both took it personal.